Garden Light Shop was founded over 9 years ago, to compliment our existing online trading business Contact 19 Limited, that has been successfully trading since 1993. The aim was to find a range of good quality garden lighting products, aimed at the DIY market, that was priced to meet most peoples budget in a tough economic market. After a lot of product searching we found a Dutch company, Techmar and their great range of 12v safe Plug & Play garden lights. This was ideal as it met our high standards on price, quality, availability and great product design. So we designed a website around this range that was informative, easy to understand and easy to order from, and four years ago we took delivery of the first stock shipment. A few years on we are still the only dedicated UK website that exclusively sells the Techmar range and the only website that offers the whole lighting range from our Dutch friends. This means that we offer our customers a much bigger choice of products, greater stock availability held here in the UK, full technical support, and even a design service. Since the early days of supplying Techmar products we have grown into not only the largest retailer in the UK, but also the largest stockist, something that we are very proud of.
Our reputation matters to us, that is why we go further.
We realised very early on that ordering items over the internet can be a scary thing and we have always aimed to make this as easy and painless as possible. We are not a "box shifter" like a lot on online trading companies, and try very hard to present as much clear and concise information about the products and services on offer to help the consumer make the best informed decision on whether the range is right for them. We have never believed in selling a product to someone that it will not be right for, as generally it ends up coming back, not good for business. We aim to offer all our valued customers the following:-
- Products - Great product availability. We also vow to be the first with new Techmar products in the UK
- Prices - Competitive pricing. Seen it cheaper elsewhere then let us know and we will do our best to match it.
- Back Up - Full technical back up and full after sales service. We will not walk away after the goods are supplied. A happy customer tends to come back.
- Communication - We are available for "Live Chat" via the website or via email us or even call us on the good old fashioned telephone. We will also do our best to answer your questions outside normal office hours.
- Design - We are the only company to offer a free in house cable design service. With just a rough sketch we can help you decide on cable positions and control options.
- Warranty - We offer a full 3 year warranty on all Techmar lights, cables, transformers and accessories (Non LED bulbs excluded... sorry). We are confident about the products and want you to be as well.
- Service - A large UK stock holding means that we fulfil the majority of orders for next day delivery.
- Order Checking Service - Every order is checked by our team to make sure the right products have been ordered to make a working garden light system. If any obvious items are missing, we will contact you to check.
- Returns - We understand that it is not easy selecting products from a website, so if it is not quite right for you, simply return it to us in it's original packaging and we will happily refund your money or offer a credit note on your account.
Please remember we are here to help you create a brilliant illuminated garden that will be the envy of your friends and family.
Our Opening times are as follows Monday - Friday 9am - 5pm (We do not open at the Weekends, but please email us with any enquiries and we will action them on Monday)
We dispatch orders weekday's Monday - Friday only.
Our Contact details:-
Telephone: 01276 903430 or 020 8326 0140
Address: Contact 19 Limited Unit 10 Camberley Business Centre, Bracebridge, Camberley, Surrey GU15 3DP
www.gardenlightshop.com is an online website owned and operated by Contact 19 Limited. Registered in England June 1993.
Company registration number 2831829. Contact 19 Limited is registered for VAT, number GB627 1981 23
All orders will be supplied with a full VAT invoice.