Common Questions & Answers

Q, I have a plug socket in my shed, is it ok for us to use this to run our plug & play garden lights?
A, Yes it is fine, just order a longer extension cable if needed to get you to the start of your lights. Look at either the 6m SPT1 or 10m SPT3 extension cables. The extension lead should be the same type as your main cable i.e SPT1 10mtr 6007011 cable plus a SPT1 6mtr 6005011 extension cable.
A recommended maximum cable length of 35mtr from the transformer to the last light.

Q, I am not totally sure that I am ordering the right transformers and cables. Is there any help?
A, All orders will be checked by our technical team to make sure the items ordered will work and the correct transformer and cables are purchased. So do not worry, we will call you to discuss if needed.

Q, The 12v timer & dark light sensor look good, but can I put it in the shed next to the plug socket?
A, No, the sensor in it needs to be located outside for it to work properly as it senses the amount of daylight present and when it get dark it switches the lighting system on and then switches it off automatically after a customer pre-set time of between 1-9 hours.

Q, Do the cables need to be buried in the flower beds?
A, No, you can leave the cable on the surface, clipped to the fence or dig them in. If you decide to dig them in (only needs to be approx 50mm below the surface) , please place the cables towards the back of the border and be careful not to damage them later with gardening tools. As the system is a safe low voltage you will not harm yourself if you do accidentally damage a cable.

Q, Hi, I don’t have an outside socket to plug the system into, is this a problem?
A, Please remember, you can plug this system into any 13amp UK standard socket, so if you have one accessible in the garage or shed, that will be fine. Alternatively, we sell a range of good quality exterior rated sockets that is worth considering. I am sure a local electrician would not charge much to install one for you. You may wish to consider the RCD protected version. This will also cover you from potential electrical shocks when using any outside power devices such as lawn mowers.

Q, How important is it to get my outside lights in the right position and what happens when my plants grow and block out the lights?
A,  The beauty of this Plug & Play system is that you can easily unplug the lights, move or re-position them at any stage. So don’t worry they will never permanently be in the way.

Q,  I may want to extend my garden lights at a later stage, but for now I want to start with a small system. Is this ok?  
A, Perfectly fine. This is why this system is so good. You can add on at a later stage very easily, just remember, it may be better to initially buy a larger transformer and the SPT-3 cables. This will give you much more scope in the future to extend.